Case Description
Jinxing is an ERP system provider that provides services to users through SaaS. Before migrating to cloud vendors, they established a data center in Guangzhou. With the continuous growth of the business, the team has encountered many challenges, and the original IT architecture can no longer meet the needs of rapid business development.
- Due to the lack of flexibility and agility in resource allocation, self built servers cannot adapt well to the rapid changes in business and cannot meet the constantly improving business needs of the operation team;
- The peak report at the end of the month has put forward higher requirements for machine computing power and scalability.
- The rapid growth of databases requires high availability.
- Additional files are stored in shared NAS, posing a risk of single point of failure.
JAB provides solutions
The solution implemented by JAB is a containerized ERP comprehensive service system based on cloud vendors, with EKS providing outstanding performance, scalability, and reliability. RDS has the ability to build, deploy, and provide high availability faster. S3 builds unlimited storage and retrieval space. These products collectively provide the necessary scalability, performance, and availability for Jinxing's massive and growing services, while also addressing high costs.
Agency operation and maintenance services
The Support team and architect team providing JAB provide technical support, providing up to 15 minutes of response time and up to 7 * 24 hours of online support services.
Daily operation and maintenance services: provide consultation on the use, fault, configuration, and usage restrictions of cloud vendor services; Provide deployment, configuration, and change management for application service environments.
Monitoring and alarm services: Provide availability and performance monitoring of cloud vendor services, assist users in setting reasonable alarm strategies and thresholds based on their actual business situation, and send alarm notifications through email.
Data backup and recovery: Provide backup and recovery solutions for business systems
Security management services: Provide cloud vendor services and system optimization suggestions and implementation based on security practice solutions.
Project results
JAB has received a satisfactory rating from Jinxing in terms of migration and operation and maintenance hosting migration. With more flexible and powerful scalable support, Jinxing's cost-effectiveness has been perfectly balanced.
- ELB and Autoscaling helped solve peak performance issues.
- Adopting RDS multi availability deployment, Jinxing has increased database availability and reduced the risk of downtime, as well as reduced maintenance workload.
- By using OSS instead of shared storage, Jinxing has solved the problem of single point of failure.
- Assist users in the operation and maintenance of cloud vendor services.
- Provide professional level SLA technical support.
- Regularly communicate with customers on-site and provide suggestions and configuration guidance on their existing environment.